Customer Testimonials
I would like to start off by saying I was not pressured into a buy I told the sales person what I wanted and he said we don’t have what you need right now but give me a few days and I’m sure we can find something that you will be satisfied with well to make a long story short they did and got me in the price I needed to be in I am well satisfied and will be back.
Great experience! Made it very easy. Everyone was very helpful. Would definitely recommend to family and friends.
This dealership has been the best experience I have ever had when it comes to the automotive industry the entirety of the sales team and service team should all be promoted
Pretty nice. Quick and easy didn't take long. Service department not so much. Would not replace head light assembly that doesn't work.
Friendly nice selection of used cars salesman was great to work with and finance guy was great
Jordan was wonderful. Steve was the one who initially valued our trade in. He was arrogant, rude, and overall unpleasant. If Jordan hadn't been as outstanding as he was, I would've never given my money to Canton Ford.
Great service, LT GREAT DETAIL! Service department the best. Met the sales team, none better. Shout out to Alex and Daniel! Top Notch
I was able to schedule an appointment when I requested it and the service was performed in an adequate time frame. I asked for a ride home & my vehicle to be delivered to me when service was completed! Great service & customer service!
The Service Department is the best I've ever worked with. Very competent, thorough and friendly. They schedule appointments well so waiting time is minimal.
Great service Great employees enjoy their work always happy people would not go anywhere else
Received recall notice about back up camera. Called Canton Ford and set up appointment. Issue was fixed in a professional and timely manner.
They was ready to get my truck in shop and get the done and when finished contacted me it was ready
Decent purchase experience. Not sure how I am going to cone up with a 15 word minimun
Service and people that work here are amazing. Will totally return for more work to be done.
Seriously, this is one of the best dealerships I've been to! Everything was super fast, and the car was exactly as advertised. Adam was awesome – professional, helpful, and really went the extra mile for us, not just trying to make a sale. Felt like family, you know? Even without power most of the day, he got all the paperwork ready for my bank. I'm so grateful to Adam and Canton Ford. Thanks!
Canton Ford found me the truck I wanted quickly and made it a very easy process. Craig took care of everything and Steve called to let me know everything would be in order when I arrived. I got the usual extended warranty spill and it was a little pushy but hey they all are. Other than that, it was a flawless experience.
Service was quick. Staff was very cooperative and great to work with. Would recommend them to anyone
They guy who helped me was wonderful I was just very disappointed that because of a mistake made by my sales guy at tri-county ford I did not receive my oil change for free as was told to me when I purchased the car! You would think that that credit could still be extended to a customer at any ford dealership! Needless to say I was not prepared for that $83 mistake!
Outstanding job. Got my vehicle in fast and had it out the day that had said !
Was the best experience at a dealership! Wasn’t made to wait long nor did I have to wait for a lot of negotiating. Their process was straightforward.
Listened to what I wanted . Worked with me to make it happen. No games, love my new car.
They provided great customer service and got the job done correctly It was a recall notice done
When I asked Adam for a detailed quote without the xx charges, he did just that!! He has my vote for “Salesman of the year”!
Everyone is just so friendly and eager to help you with whatever you may need.
Excellent professional dealing with staff. Knowledge of problem & advisement info very helpful. Only problem or laugh was the tattoo of octopus on arm that looks confused as to gender…
I hope I never have to go back. It was the worst service experience I have ever had. I own a local dirt work and paving business with numerous pieces of equipment that stay in shops getting repairs for the last 37 years, and out of all those times, this was by far the worst experience I've ever had.
Everyone was very helpful and friendly. I was in and out in no time and got the truck I wanted. Thanks!
Nice people very professionals and Friendly We will continue making Deals with them in the Future
Jordan was great to work with along with. Made our deal over the phone and everything was ready to go when we got the dealership.
They are very awesome they take care of me when I come in to get anything done
Adam was easy to work with and seemed knowledgeable about the vehicle I was interested in. Not much price adjustment, but I got what I wanted.
Kevin was helpful and able to get me in a brand new explorer the next day within 2 hrs. He asks the right questions, ensuring my purchase would fit my needs over the next few years. Overall very pleased with my purchase.
Sales person was very informative and polite and courteous and knowledgeable as were Luke Farmer and service techs. It was a pleasure to deal with your company manager, can’t remember his name. Would not hesitate to recommend Cantor Ford dealership to friends and family
Friendly and professional. They listened to what I needed done to my truck and had it done pretty quickly. They let me know that I needed a air and cabin filter, so I told them to go ahead and get it done. I would recommend family and friends to this dealership.
This was the easiest buying experience I’ve had! No nonsense, reasonable to work out a good deal and respectful of my time.
The most pleasant experience I’ve ever had when shopping for a new truck, no pressure at all and answering all my questions
Alex was great to work with and the team provided my necessary service quickly and accurately, couldn't ask for more!
5 stars to Alex !! He communicated repair details ,secured a loaner and updated progress professionally ! .
Not very happy with the way they approached the tire situation that I was dealing with. I just expected better. I’m gonna go somewhere else next time.
The dealership has been very responsive to my needs. I appreciate the professionalism and the care the dealership team gives.
Very relaxed, no pressure. Team is very helpful start to finish. I will continue coming for vehicles
Completely different experience from Tri county ford where we bought our last five cars. Will use Canton ford for everything my wife and I need for now own. Thanks Steve Morehead
Went there to get a frontend alignment. After everything was checked on my truck, I was told that it wasn't that bad, so they were kind enough not to charge me anything. I will use them again when needed.
Well, I have a really good experience with Canton Ford because I've bought the last five cars from Canton Ford. Charles Fancher and Cody Finley the best.
Replaced front brakes. Alex was awesome. Shuttle service was great. Driver was great. I would recommend your dealership and service .
Daniel fix d my issue I had a great experience with Daniel in service Department
Called and Cody answered the phone, I asked for a quote without a bunch of dealer add ons. Cody delivered! I flew 500 miles to buy this truck and it was because the price was right, no markup or xx dealer fees. Literally spent 3 min on the phone and bought the truck. Will be back for the next one
Didn't like not getting veteran discount but overall great ?? People were great enjoyed the experience
The bid for breaks was double for what I got them done. Tried to say rotors were bad they were not looked at by two other place. So sad if I wouldn’t have checked would have paid 1300 more than I needed.will not be going back to canton ford unless warranty work. Will probably change to will point
Alex is awesome! He kept me informed every step of the way! I will definitely be back for all my future service needs
Best dealership around. Jordan, John, and Alex are the best in the business. Highly recommended. See Jordan if you're looking to buy and see Alex if you need something worked on!
Best dealership around. Jordan, John, and Alex are the best in the business. Highly recommended. See Jordan if you're looking to buy and see Alex if you need something worked on!
Prompt and professional staff. Always very professional and knowledgeable in their work and field. No
Very helpful knowledgeable and kept contact with me at all times to let me know how my car was doing
Great deal, experience & quick paperwork! In & out! Friendly people. Went over & above. Would recommend. Thank you!
The only reason I gave them a 2 was they were friendly. They should have been a 1. They said they checked the battery and it was full so it was fine. They blamed me for leaving something on, a door ajar, etc for the problem. I got stranded again the next day. Took it to Henderson where I bought it. It was a problem with the battery. They replaced battery and it's working fine.
Perfect Made the process very easy. No back and forth. Straight forward pricing. Very good dealership
The dealership was great they let me know about my oil plug been over tiden to nearly been broke I was with service
Jordan Nichols was great and so was John. I would recommend anyone looking to purchase a vehicle call Jordan.
They got me the truck I wanted. Everyone there was very nice. I will definitely buy from them again.
A great experience and very smooth They where very attentive to what I wanted to do.
Nice and professional Nice and professional atmosphere and employees. Convenient location. Convenient appointment times and quick turn around.
Very pleasant to work with. Great staff, they worked quickly to get me in and out
Alex, John, and Jordan always take great care of me anytime I need anything, whether sales or service related.
Alex, John, and Jordan always take great care of me anytime I need anything, whether sales or service related.
Excellent sales experience, mostly done via email and phone. No pressure tactics. Fair pricing. Once it got to financing, there was an attempt to bundle in extended warranties.
Purchased a new truck with a trade-in The experience was straight forward and simple. Very good experience.
Kevin is good men ,he sale nice truck lm happy for my New truck . Thanks for everything Kevin
The staff and service team are all great. The service on my truck was taken care of just as I expected. Everyone there are very professional in how they treat the customers.
I have been getting my truck serviced there for over a year now. And I am in there at least every 6 weeks. My service has been great.
Awesome! Great all the way around. Would recommend to anyone around that needs some service
The process of buying a new vehicle was the easiest i ever experienced thank you
The online process was easy and quick. Jordan was straight forward and provided extra pictures and details. They also delivered the vehicle. We were very pleased.
Jordan was super helpful and made the online experience a breeze. The car was exactly as described.
Great customer service from the whole dealer ship. The service group and the Diesel Mechanic were great also. So thankful they could help us out.
Great experience at the dealership. treated like a princess best dealership in East Texas! awesome
Entire team friendly, personable, knowledgeable. Easy to Communicate with. Staff readily available to help out even though was not their sale. Recommend this dealership. Thank you Canton Ford!
The whole process was very quick and easy from start to finish. Cody and Luke made my experience with Canton Ford a great one!!!
They are wonderful. They take care with respect. They are very thorough they are very friendly and very kind. If they tell you that something wrong with your car belove them. The try best to help with the cost.
Adam is a great salesperson and answered all of our questions. The whole dealership is always so nice and friendly.
They found me what I was looking for and we did the deal over the phone. I went there a Saturday morning and signed the paperwork and drove off in less than thirty minutes. Great job
Waited 3 weeks for Tri county ford to look at my car and canton looked at it and fixed it on a day! Amazing service!
Canton Ford did excellent service as always and I appreciate them notifying me of the recall on a part that might cause my pickup not to run properly. They notified me and got it done in a timely manner. A++++ service. Canton Ford continues to amaze me that they keep up with my vehicle better than I do. Thanks for taking good care of my truck.
This is the second truck I have purchase at Canton Ford in the last couple of years and very happy with the service and pricing. I'm happy that I can work with my hometown dealer and get great pricing as well. The service is so much better than large city dealerships.
Great experience buying a new truck. Cody was awesome! We were there less than an hour.
Every one was nice and easy to work with, still waiting for my second key they promised though.
Excellent. Very professional and knowledgeable Took care of my issues in a very timely manner.
Great Great service and professionalism. Finished service in a great time Great service from professional staff. Service was completed in a short time and done correctly.
Everyone involved was very kind and helpful. They did everything they said they would do and I would have no problem recommending Canton Ford to anyone. It was a pleasure doing business with them.
Dealership finally got the right leadersjip. I am glad that Bruce in the service dept asked me to give them another chance.
Canton ford made it very easy to do business. Would definitely use them again. Highly recommend.
The kind of people you like to work with fast honest, no messing around no hassle get right to business
Salesman Joshua was honest. Sounds simple but I’ve had dealings with several salesmen that just wasn’t. Very knowledgeable answering questions and if he didn’t know he would find out and call back. John, I liked him also. He was never pushing me into something. He asked questions and I answered. If I said no, then that was the end of conversation. The way it’s supposed to be. SIMPLE!
We had such a Great experience at canton ford and would send anyone we can to them.
By far the easiest vehicle purchase I’ve ever made. I did it while watching my son play baseball and they delivered it. Canton Ford has a customer for life.
threaten to keep my new vehicle if I did not pay extra 3% credit card fee
Very pleasant to deal with and quickly resolved issues. Facilities were very clean and well maintained.
Alex was great. He was able to squeeze me in after I was having trouble with my truck. I'm from out of town.
It is a good place to do business they are not pushy they help you find the vehicle you want.
The dealership is awesome and all the employees are respectful and well communicated and they also give you helpful information if you ask!