Customer Testimonials

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DealerRater Jun 22, 2025

I would like to start off by saying I was not pressured into a buy I told the sales person what I wanted and he said we don’t have what you need right now but give me a few days and I’m sure we can find something that you will be satisfied with well to make a long story short they did and got me in the price I needed to be in I am well satisfied and will be back.

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DealerRater Jun 22, 2025

Great experience! Made it very easy. Everyone was very helpful. Would definitely recommend to family and friends.

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DealerRater Jun 22, 2025

This dealership has been the best experience I have ever had when it comes to the automotive industry the entirety of the sales team and service team should all be promoted

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DealerRater Jun 20, 2025

Pretty nice. Quick and easy didn't take long. Service department not so much. Would not replace head light assembly that doesn't work.

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DealerRater Jun 19, 2025

Friendly nice selection of used cars salesman was great to work with and finance guy was great

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DealerRater Jun 19, 2025

Jordan was wonderful. Steve was the one who initially valued our trade in. He was arrogant, rude, and overall unpleasant. If Jordan hadn't been as outstanding as he was, I would've never given my money to Canton Ford.

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DealerRater Jun 17, 2025

Great service, LT GREAT DETAIL! Service department the best. Met the sales team, none better. Shout out to Alex and Daniel! Top Notch

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DealerRater Jun 17, 2025

I was able to schedule an appointment when I requested it and the service was performed in an adequate time frame. I asked for a ride home & my vehicle to be delivered to me when service was completed! Great service & customer service!

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DealerRater Jun 16, 2025

The Service Department is the best I've ever worked with. Very competent, thorough and friendly. They schedule appointments well so waiting time is minimal.

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DealerRater Jun 15, 2025

Great service Great employees enjoy their work always happy people would not go anywhere else

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DealerRater Jun 15, 2025

Received recall notice about back up camera. Called Canton Ford and set up appointment. Issue was fixed in a professional and timely manner.

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DealerRater Jun 14, 2025

They was ready to get my truck in shop and get the done and when finished contacted me it was ready

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DealerRater Jun 13, 2025

Decent purchase experience. Not sure how I am going to cone up with a 15 word minimun

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DealerRater Jun 12, 2025

Service and people that work here are amazing. Will totally return for more work to be done.

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DealerRater Jun 12, 2025

Seriously, this is one of the best dealerships I've been to! Everything was super fast, and the car was exactly as advertised. Adam was awesome – professional, helpful, and really went the extra mile for us, not just trying to make a sale. Felt like family, you know? Even without power most of the day, he got all the paperwork ready for my bank. I'm so grateful to Adam and Canton Ford. Thanks!

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DealerRater Jun 11, 2025

Canton Ford found me the truck I wanted quickly and made it a very easy process. Craig took care of everything and Steve called to let me know everything would be in order when I arrived. I got the usual extended warranty spill and it was a little pushy but hey they all are. Other than that, it was a flawless experience.

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DealerRater Jun 6, 2025

Service was quick. Staff was very cooperative and great to work with. Would recommend them to anyone

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DealerRater Jun 6, 2025

They guy who helped me was wonderful I was just very disappointed that because of a mistake made by my sales guy at tri-county ford I did not receive my oil change for free as was told to me when I purchased the car! You would think that that credit could still be extended to a customer at any ford dealership! Needless to say I was not prepared for that $83 mistake!

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DealerRater Jun 5, 2025

Outstanding job. Got my vehicle in fast and had it out the day that had said !

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DealerRater Jun 5, 2025

Was the best experience at a dealership! Wasn’t made to wait long nor did I have to wait for a lot of negotiating. Their process was straightforward.

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DealerRater Jun 4, 2025

Listened to what I wanted . Worked with me to make it happen. No games, love my new car.

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DealerRater Jun 4, 2025

They provided great customer service and got the job done correctly It was a recall notice done

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DealerRater Jun 3, 2025

When I asked Adam for a detailed quote without the xx charges, he did just that!! He has my vote for “Salesman of the year”!

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DealerRater Jun 2, 2025

Everyone is just so friendly and eager to help you with whatever you may need.

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DealerRater May 28, 2025

Excellent professional dealing with staff. Knowledge of problem & advisement info very helpful. Only problem or laugh was the tattoo of octopus on arm that looks confused as to gender…

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DealerRater May 26, 2025

I hope I never have to go back. It was the worst service experience I have ever had. I own a local dirt work and paving business with numerous pieces of equipment that stay in shops getting repairs for the last 37 years, and out of all those times, this was by far the worst experience I've ever had.

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DealerRater May 25, 2025

Everyone was very helpful and friendly. I was in and out in no time and got the truck I wanted. Thanks!

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DealerRater May 24, 2025

Nice people very professionals and Friendly We will continue making Deals with them in the Future

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DealerRater May 24, 2025

Jordan was great to work with along with. Made our deal over the phone and everything was ready to go when we got the dealership.

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DealerRater May 22, 2025

They are very awesome they take care of me when I come in to get anything done

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DealerRater May 22, 2025

Adam was easy to work with and seemed knowledgeable about the vehicle I was interested in. Not much price adjustment, but I got what I wanted.

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DealerRater May 22, 2025

Kevin was helpful and able to get me in a brand new explorer the next day within 2 hrs. He asks the right questions, ensuring my purchase would fit my needs over the next few years. Overall very pleased with my purchase.

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DealerRater May 21, 2025

Sales person was very informative and polite and courteous and knowledgeable as were Luke Farmer and service techs. It was a pleasure to deal with your company manager, can’t remember his name. Would not hesitate to recommend Cantor Ford dealership to friends and family

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DealerRater May 20, 2025

Friendly and professional. They listened to what I needed done to my truck and had it done pretty quickly. They let me know that I needed a air and cabin filter, so I told them to go ahead and get it done. I would recommend family and friends to this dealership.

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DealerRater May 19, 2025

This was the easiest buying experience I’ve had! No nonsense, reasonable to work out a good deal and respectful of my time.

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DealerRater May 18, 2025

The most pleasant experience I’ve ever had when shopping for a new truck, no pressure at all and answering all my questions

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DealerRater May 16, 2025

Alex was great to work with and the team provided my necessary service quickly and accurately, couldn't ask for more!

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DealerRater May 13, 2025

5 stars to Alex !! He communicated repair details ,secured a loaner and updated progress professionally ! .

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DealerRater May 12, 2025

Not very happy with the way they approached the tire situation that I was dealing with. I just expected better. I’m gonna go somewhere else next time.

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DealerRater May 11, 2025

The dealership has been very responsive to my needs. I appreciate the professionalism and the care the dealership team gives.

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DealerRater May 9, 2025

Very relaxed, no pressure. Team is very helpful start to finish. I will continue coming for vehicles

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DealerRater May 9, 2025

Completely different experience from Tri county ford where we bought our last five cars. Will use Canton ford for everything my wife and I need for now own. Thanks Steve Morehead

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DealerRater May 8, 2025

Went there to get a frontend alignment. After everything was checked on my truck, I was told that it wasn't that bad, so they were kind enough not to charge me anything. I will use them again when needed.

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DealerRater May 7, 2025

Well, I have a really good experience with Canton Ford because I've bought the last five cars from Canton Ford. Charles Fancher and Cody Finley the best.

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DealerRater May 7, 2025

Replaced front brakes. Alex was awesome. Shuttle service was great. Driver was great. I would recommend your dealership and service .

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DealerRater May 6, 2025

Daniel fix d my issue I had a great experience with Daniel in service Department

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DealerRater May 6, 2025

Called and Cody answered the phone, I asked for a quote without a bunch of dealer add ons. Cody delivered! I flew 500 miles to buy this truck and it was because the price was right, no markup or xx dealer fees. Literally spent 3 min on the phone and bought the truck. Will be back for the next one

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DealerRater May 4, 2025

Didn't like not getting veteran discount but overall great ?? People were great enjoyed the experience

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DealerRater May 3, 2025

The bid for breaks was double for what I got them done. Tried to say rotors were bad they were not looked at by two other place. So sad if I wouldn’t have checked would have paid 1300 more than I needed.will not be going back to canton ford unless warranty work. Will probably change to will point

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DealerRater May 2, 2025

Alex is awesome! He kept me informed every step of the way! I will definitely be back for all my future service needs

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DealerRater May 2, 2025

Best dealership around. Jordan, John, and Alex are the best in the business. Highly recommended. See Jordan if you're looking to buy and see Alex if you need something worked on!

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DealerRater May 2, 2025

Best dealership around. Jordan, John, and Alex are the best in the business. Highly recommended. See Jordan if you're looking to buy and see Alex if you need something worked on!

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DealerRater May 1, 2025

Prompt and professional staff. Always very professional and knowledgeable in their work and field. No

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DealerRater May 1, 2025

Very helpful knowledgeable and kept contact with me at all times to let me know how my car was doing

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DealerRater May 1, 2025

Great deal, experience & quick paperwork! In & out! Friendly people. Went over & above. Would recommend. Thank you!

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DealerRater Apr 28, 2025

The only reason I gave them a 2 was they were friendly. They should have been a 1. They said they checked the battery and it was full so it was fine. They blamed me for leaving something on, a door ajar, etc for the problem. I got stranded again the next day. Took it to Henderson where I bought it. It was a problem with the battery. They replaced battery and it's working fine.

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DealerRater Apr 26, 2025

Perfect Made the process very easy. No back and forth. Straight forward pricing. Very good dealership

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DealerRater Apr 26, 2025

The dealership was great they let me know about my oil plug been over tiden to nearly been broke I was with service

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DealerRater Apr 21, 2025

Jordan Nichols was great and so was John. I would recommend anyone looking to purchase a vehicle call Jordan.

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DealerRater Apr 21, 2025

They got me the truck I wanted. Everyone there was very nice. I will definitely buy from them again.

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DealerRater Apr 17, 2025

A great experience and very smooth They where very attentive to what I wanted to do.

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DealerRater Apr 15, 2025

Nice and professional Nice and professional atmosphere and employees. Convenient location. Convenient appointment times and quick turn around.

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DealerRater Apr 12, 2025

Very pleasant to work with. Great staff, they worked quickly to get me in and out

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DealerRater Apr 11, 2025

Alex, John, and Jordan always take great care of me anytime I need anything, whether sales or service related.

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DealerRater Apr 11, 2025

Alex, John, and Jordan always take great care of me anytime I need anything, whether sales or service related.

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DealerRater Apr 10, 2025

Excellent sales experience, mostly done via email and phone. No pressure tactics. Fair pricing. Once it got to financing, there was an attempt to bundle in extended warranties.

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DealerRater Apr 10, 2025

Purchased a new truck with a trade-in The experience was straight forward and simple. Very good experience.

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DealerRater Apr 10, 2025

Kevin is good men ,he sale nice truck lm happy for my New truck . Thanks for everything Kevin

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DealerRater Apr 9, 2025

The staff and service team are all great. The service on my truck was taken care of just as I expected. Everyone there are very professional in how they treat the customers.

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DealerRater Apr 9, 2025

I have been getting my truck serviced there for over a year now. And I am in there at least every 6 weeks. My service has been great.

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DealerRater Apr 8, 2025

Awesome! Great all the way around. Would recommend to anyone around that needs some service

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DealerRater Apr 8, 2025

The process of buying a new vehicle was the easiest i ever experienced thank you

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DealerRater Apr 6, 2025

The online process was easy and quick. Jordan was straight forward and provided extra pictures and details. They also delivered the vehicle. We were very pleased.

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DealerRater Apr 6, 2025

Jordan was super helpful and made the online experience a breeze. The car was exactly as described.

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DealerRater Apr 6, 2025

Great customer service from the whole dealer ship. The service group and the Diesel Mechanic were great also. So thankful they could help us out.

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DealerRater Apr 4, 2025

Great experience at the dealership. treated like a princess best dealership in East Texas! awesome

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DealerRater Mar 30, 2025

Entire team friendly, personable, knowledgeable. Easy to Communicate with. Staff readily available to help out even though was not their sale. Recommend this dealership. Thank you Canton Ford!

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DealerRater Mar 29, 2025

The whole process was very quick and easy from start to finish. Cody and Luke made my experience with Canton Ford a great one!!!

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DealerRater Mar 28, 2025

They are wonderful. They take care with respect. They are very thorough they are very friendly and very kind. If they tell you that something wrong with your car belove them. The try best to help with the cost.

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DealerRater Mar 27, 2025

Adam is a great salesperson and answered all of our questions. The whole dealership is always so nice and friendly.

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DealerRater Mar 26, 2025

They found me what I was looking for and we did the deal over the phone. I went there a Saturday morning and signed the paperwork and drove off in less than thirty minutes. Great job

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DealerRater Mar 26, 2025

Waited 3 weeks for Tri county ford to look at my car and canton looked at it and fixed it on a day! Amazing service!

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DealerRater Mar 24, 2025

Canton Ford did excellent service as always and I appreciate them notifying me of the recall on a part that might cause my pickup not to run properly. They notified me and got it done in a timely manner. A++++ service. Canton Ford continues to amaze me that they keep up with my vehicle better than I do. Thanks for taking good care of my truck.

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DealerRater Mar 24, 2025

This is the second truck I have purchase at Canton Ford in the last couple of years and very happy with the service and pricing. I'm happy that I can work with my hometown dealer and get great pricing as well. The service is so much better than large city dealerships.

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DealerRater Mar 24, 2025

Great experience buying a new truck. Cody was awesome! We were there less than an hour.

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DealerRater Mar 23, 2025

Every one was nice and easy to work with, still waiting for my second key they promised though.

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DealerRater Mar 22, 2025

Excellent. Very professional and knowledgeable Took care of my issues in a very timely manner.

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DealerRater Mar 22, 2025

Great Great service and professionalism. Finished service in a great time Great service from professional staff. Service was completed in a short time and done correctly.

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DealerRater Mar 22, 2025

Everyone involved was very kind and helpful. They did everything they said they would do and I would have no problem recommending Canton Ford to anyone. It was a pleasure doing business with them.

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DealerRater Mar 17, 2025

Dealership finally got the right leadersjip. I am glad that Bruce in the service dept asked me to give them another chance.

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DealerRater Mar 17, 2025

Canton ford made it very easy to do business. Would definitely use them again. Highly recommend.

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DealerRater Mar 17, 2025

The kind of people you like to work with fast honest, no messing around no hassle get right to business

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DealerRater Mar 16, 2025

Salesman Joshua was honest. Sounds simple but I’ve had dealings with several salesmen that just wasn’t. Very knowledgeable answering questions and if he didn’t know he would find out and call back. John, I liked him also. He was never pushing me into something. He asked questions and I answered. If I said no, then that was the end of conversation. The way it’s supposed to be. SIMPLE!

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DealerRater Mar 15, 2025

We had such a Great experience at canton ford and would send anyone we can to them.

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DealerRater Mar 15, 2025

By far the easiest vehicle purchase I’ve ever made. I did it while watching my son play baseball and they delivered it. Canton Ford has a customer for life.

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DealerRater Mar 14, 2025

threaten to keep my new vehicle if I did not pay extra 3% credit card fee

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DealerRater Mar 14, 2025

Very pleasant to deal with and quickly resolved issues. Facilities were very clean and well maintained.

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DealerRater Mar 13, 2025

Alex was great. He was able to squeeze me in after I was having trouble with my truck. I'm from out of town.

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DealerRater Mar 13, 2025

It is a good place to do business they are not pushy they help you find the vehicle you want.

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DealerRater Mar 12, 2025

The dealership is awesome and all the employees are respectful and well communicated and they also give you helpful information if you ask!

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